Let TeamSpeak³ users create tickets. This way, you and your team will no longer miss any support requests. In conjunction with Discord or Telegram, you can edit these tickets directly from your favorite messenger. Soon there will also be a web interface, so the optimal ticket system!
Receive notifications in your Discord server. So you're always up to date. Don't miss tickets or support requests. In addition to Discord, you can also set up Telegram for system reporting. More information can be found here: Discord Bot
Supporters need coffee! Set a preconfigured group and swoin you are invisible to our support system. Enjoy your coffee without receiving support requests. You will love it!
You also need a break. You can use our Channel Module to automatically close the channel when there is no longer a support agent online. Or you can set fixed support times. And if that's too much magic for you, you can also simply set commands to close/open. There are no limits to your fantasies.
Feedback is important! Determine which aspects your users should rate. After a successful support interview, the user is asked for feedback. The rating works by stars (1-5). So you can immediately find your friendly and competent agents.
Yes, we also have a way to annoy your users with terrible music. Play music or an announcement in your support channel. You can also use our professional announcements. https://sounds.support-pp.de